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I. JOB SUMMARY

The Sales Associate - Retail is expected to make Auro Chocolate one of the leading brands in the market. The Sales Associate is responsible for developing, implementing and managing strategies to achieve company sales targets, concentrating on Institutional Clients.

II. DUTIES, RESPONSIBILITIES AND AUTHORITIES

A. Sales

1. Develop and monitor sales targets
2. Identify potential customers and set approach strategies
3. Negotiate agreements to meet or exceed sales objective

1. Maintain a database of all customers for timely, clear and concise understanding
2. Coordinate shipping schedules and timely delivery of goods  
3. Work with the Marketing Team in organization and execution of events and product launches

C. Client Interaction 

1. Develop strong, long-term client relationships
2. Resolve issues and handle customer complaints quickly and effectively 

D. Other Responsibilities 

1. Support and participate in Auro’s presence at local and international tradeshows and conferences
2. May perform other duties as needed

III. BASIC RELATIONSHIP

1. Reports to Managing Directors
2. Works closely with Marketing Department
3. Coordinates timelines with the Production Team

III. JOB SPECIFICATION

1. 2-3 years of professional sales experience in the food industry (HORECA)
2. Bachelor’s Degree in Marketing, Communications, Business, or related field
3. Excellent verbal and written communication skills
4. Highly organized: able to maintain accurate and consistent documents/records
5. Strong written and verbal communication, effective organization, ability to work independently and collaboratively, basic knowledge of Microsoft Office programs
6. Ability and willingness to travel domestically and/or internationally