Exchange Policy

All sales are considered final upon receipt. No returns or exchanges once the order is received.

In the event that you receive a product that is melted or defective, please notify us within 24 hours of receiving the order. Kindly include a photo or video of the affected product along with the order number and send via email at ecommerce@aurochocolate.com, call us at +63 917 621 8294, or message us on Facebook and Instagram @aurochocolate.